Manajemen Risiko Operasional Pada Vendor Pengadaan: Studi Kasus CV Swarna Jaya

Abstract

CV Swarna Jaya merupakan vendor pengadaan skala UMKM yang berperan dalam rantai pasok sektor hulu minyak dan gas bumi yang memiliki berbagai risiko operasional. Penelitian ini bertujuan mengidentifikasi risiko operasional dan penyebab utamanya, menganalisis prioritas risiko, serta merumuskan strategi perlakuan risiko. Penelitian merupakan penelitian deskriptif dengan pendekatan kualitatif yang didukung analisis kuantitatif dan mengacu pada kerangka ISO 31000:2018. Identifikasi risiko dilakukan menggunakan pendekatan Supply Chain Operations Reference (SCOR), sedangkan analisis dan perlakuan risiko menggunakan metode House of Risk (HOR) fase 1 dan fase 2 serta Diagram Pareto. Hasil penelitian menunjukkan terdapat 17 kejadian risiko operasional dan 15 sumber risiko yang tersebar pada proses bisnis perusahaan. Sumber risiko dengan nilai Aggregate Risk Potential (ARP) tertinggi adalah lamanya proses approval dari klien KKKS yang melampaui masa berlaku harga dan stok. Sedangkan, melalui HOR fase 2 dirumuskan 17 aksi mitigasi.

CV Swarna Jaya is an SME-scale procurement vendor operating within the upstream oil and gas supply chain, which faces various operational risks. This study aims to identify operational risks and their root causes, analyze risk priorities, and formulate risk mitigation strategies. This is a descriptive study using a qualitative approach supported by quantitative analysis and based on the ISO 31000:2018 framework. Risk identification was conducted using the Supply Chain Operations Reference (SCOR) approach, while risk analysis and mitigation utilized the House of Risk (HOR) method and the Pareto Diagram. The results of the study indicate that there are 17 operational risk events and 15 risk sources spread across the company’s business processes. The risk source with the highest Aggregate Risk Potential (ARP) value is the length of the approval process from clients, which exceeds the validity period of prices and stock. Meanwhile, through HOR Phase 2, 17 mitigation actions were formulated.