Browsing UT - Management by Author "Putri, Pebrika Yudha"

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Analisis Pengaruh Kualitas Jasa dan Fasilitas Perpustakaan terhadap Nilai, Kepuasan, dan Loyalitas Pengguna Perpustakaan

Putri, Pebrika Yudha | Syamsun, Muhammad | Indrawan, R Dikky (2014)

Following scientific journal of “Improving Library User‟s Perceived Quality, Satisfication and Loyalty: An Integrated Measurement and Management System” by Anna Martensen dan Lars Gronholdt, this study showed user value, ...