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dc.contributor.advisorNajib, Mukhamad
dc.contributor.authorSuryana, Teddy Harta
dc.date.accessioned2014-12-22T08:16:40Z
dc.date.available2014-12-22T08:16:40Z
dc.date.issued2014
dc.identifier.urihttp://repository.ipb.ac.id/handle/123456789/72448
dc.description.abstractService convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of the programs service convenience whic the programs service convenience whicthe programs service convenience whicthe programs service convenience whic the programs service convenience whic the programs service convenience whic the programs service convenience whic the programs service convenience whicthe programs service convenience whic the programs service convenience whicthe programs service convenience whic the programs service convenience whic the programs service convenience whicthe programs service convenience whic h BRI Pajajaran did was with. h BRI Pajajaran did was with.h BRI Pajajaran did was with.h BRI Pajajaran did was with.h BRI Pajajaran did was with. h BRI Pajajaran did was with.h BRI Pajajaran did was with.h BRI Pajajaran did was with.h BRI Pajajaran did was with. h BRI Pajajaran did was with.h BRI Pajajaran did was with. h BRI Pajajaran did was with. h BRI Pajajaran did was with. h BRI Pajajaran did was with. The aims of The aims of The aims of The aims of The aims of The aims of this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer used ATM drive used ATM driveused ATM drive used ATM drive used ATM drive -thru service (2) To analyze the most dominant effect by doing thru service (2) To analyze the most dominant effect by doing thru service (2) To analyze the most dominant effect by doing thru service (2) To analyze the most dominant effect by doing thru service (2) To analyze the 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convenience (postbenefit rvice convenience (postbenefit rvice convenience (postbenefit rvice convenience (postbenefit rvice convenience (postbenefit rvice convenience (postbenefit rvice convenience (postbenefit rvice convenience (postbenefit rvice convenience (postbenefit convenience, acces the decision ofconvenience, acces convenience, the decision of convenience, acces the decision ofconvenience, acces convenience, the decision of convenience, acces the decision ofconvenience, acces convenience, the decision ofconvenience, acces convenience, the decision ofconvenience, acces convenience, the decision ofconvenience, acces convenience, the decision ofconvenience, acces convenience, the decision ofconvenience, acces convenience, the decision ofconvenience, acces convenience, the decision of convenience, acces the decision ofconvenience, acces convenience, the decision of convenience, acces the decision ofconvenience, acces convenience, the decision of convenience, acces the decision 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transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing convenience, transaction and convenience benefits) in influencing customer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drivecustomer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive customer satisfaction who used BRI ATM drive -thru service. service. service. service. This research was used binary logistic regression used SPSS version 21. Based of the results, characteristics of respondents who used drive thru ATM facilities Bogor Botanical dominated by men (55%), aged 26-35 (33%), private employees (45%), earning Rp. 3.000.000 - Rp. 6.000.000 (56%) and more widely used by pedestrians (45%). The most dominant independent variables affected customer satisfaction is a transaction convenience for direct and significant impact on customer satisfaction because it has a p-value < alpha 10%, as well as having the greatest odds ratio among other variables of 8,336.en
dc.language.isoid
dc.subject.ddcBogorJawa Baraten
dc.subject.ddc2014en
dc.subject.ddcCustomer satisfactionen
dc.subject.ddcManagementen
dc.titlePengaruh Service Convenience Dalam Bentuk ATM Drive Thru Terhadap Kepuasan Nasabah Bank BRI.en
dc.subject.keywordBogor Agricultural University (IPB)en
dc.subject.keywordCustomersen
dc.subject.keywordService convenienceen


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