Pemanfaatan Dashboard Digital Untuk Mendukung Keputusan Quality Assurance Pada Sistem Jaminan Halal di PT XYZ

Abstract

SHALINADIRA KOSWARA. Pemanfaatan Dashboard Digital Untuk Mendukung Keputusan Quality Assurance Pada Sistem Jaminan Halal di PT XYZ. Dibimbing oleh MRR LUKIE TRIANAWATI.

Penelitian ini bertujuan untuk mengembangkan dashboard digital berbasis Microsoft Power BI sebagai media visualisasi data yang mendukung proses pengambilan keputusan Quality Assurance dalam pemantauan Sistem Jaminan Halal di PT XYZ. Dashboard dikembangkan dengan mengintegrasikan data sertifikat halal pemasok, status sertifikat halal bahan baku, dan indikator pendukung lainnya sehingga informasi dapat disajikan secara lebih cepat, akurat, dan mudah dipahami. Evaluasi dilakukan menggunakan metode heuristic evaluation berdasarkan sepuluh prinsip usability Nielsen yang melibatkan 6 orang evaluator dimana terdapat 10 aspek heuristic usability. Berdasarkan hasil rekap instrumen didapatkan skor total sebanyak 320 dengan persentase 82,05% yang menunjukan bahwa dashboard dikategorikan sangat baik. Kategori ini menjadi acuan untuk mengimplementasikan dashboard pada perusahaan untuk memudahkan pekerjaan mereka sehari - hari.

Kata kunci : dashboard, design thinking, heuristic evaluation, power bi, sertifikasi halal

SHALINADIRA KOSWARA. Utilization of a Digital Dashboard to Support Quality Assurance Decision-Making in the Halal Assurance System at PT XYZ. Supervised by MRR LUKIE TRIANAWATI.

This study aims to analyze and develop a digital dashboard based on Microsoft Power BI as a data visualization tool to support Quality Assurance decision-making in monitoring the Halal Assurance System at PT XYZ. The dashboard was developed by integrating supplier halal certificate data, raw material status, and other supporting indicators to present information in a faster, more accurate, and user-friendly manner. The dashboard was evaluated using the heuristic evaluation method based on Nielsen’s ten usability heuristics, involving six evaluators and ten heuristic usability aspects. The evaluation results showed a total score of 320, with an overall percentage of 82.05%, indicating that the dashboard was classified as very good. These findings demonstrate that the dashboard is suitable for implementation within the company to facilitate monitoring activities and support more effective and efficient Quality Assurance decision-making.

Keywords: dashboard, design thinking, heuristic evaluation, power bi, halal certificate