Strategi Peningkatan Peran Corporate University dalam Meningkatkan Kompetensi Pemimpin di BPJS Ketenagakerjaan

Abstract

Jumlah kepesertaan BPJS Ketenagakerjaan meningkat dalam empat tahun terakhir sehingga organisasi dituntut untuk memberikan kinerja terbaiknya. Salah satu caranya dengan meningkatkan kompetensi pemimpin sesuai dengan perkembangan zaman. Peningkatan kompetensi dapat diwujudkan melalui corporate university. Penelitian ini bertujuan menganalisis persepsi pakar dan karyawan terhadap peran dan implementasi corporate university serta merumuskan strategi peningkatan peran corporate university dalam meningkatkan kompetensi pemimpin. Penelitian ini bersumber dari data primer dan sekunder. Metode yang digunakan yaitu analisis deskriptif dan AHP. Persepsi narasumber terhadap peran corporate university yaitu knowledge system processes dan learning processes tergolong average dan persepsi karyawan terhadap implementasi corporate university tergolong efektif. Hasil analisis menunjukkan bahwa faktor terpenting yaitu knowledge system processes, aktor terpenting yaitu Depdir Bidang Learning, tujuan terpenting yaitu penguasaan skillset social attitude, dan strategi terpenting yaitu fokus pada coaching dan mentoring sebagai bagian dari pekerjaan.

The number of BPJS Ketenagakerjaan membership has increased in the last four years, therefore organizations are required to give their best performance. One way is by increasing the competence of leaders in accordance with the needs. Competence improvement can be realized through a corporate university. This research aims to analyze expert’s and employees' perception of the role and implementation of corporate university, and formulate strategies to increase the role in increasing leader’s competency. This research is sourced from primary and secondary data. The method includes descriptive analysis and AHP. The respondent perceptions of knowledge systems processes and learning processes are classified as average and employee perceptions of the corporate university implementation are effective. The results show that the most important factor is the knowledge system processes, the most important actor is the Department of Learning, the most important goal is mastery of social attitude, and the most important strategy is to focus on coaching and mentoring as part of job.