Pengaruh Celebrity Endorsement, Social Media Marketing, dan Brand Image Terhadap Purchase Intention Produk Scarlett Whitening

Abstract

Seiring bertambahnya pengusaha yang bergabung dalam industri skincare di Indonesia, maka persaingan bisnis skincare akan semakin tinggi. Perusahaan harus membuat strategi dalam menjalankan usahanya, agar dapat bersaing di pasar. Penelitian ini bertujuan untuk menganalisis dimensi celebrity endorsement, social media marketing, dan brand image yang paling berpengaruh terhadap purchase intention produk Scarlett Whitening serta mengidentifikasi karakteristik responden. Penelitian ini menetapkan sampel sebanyak 190 responden yang berdomisili di Jabodetabek sebagai populasi. Teknik penentuan sampel menggunakan metode non-probability sampling jenis quota sampling. Hasil penelitian menyatakan bahwa variabel celebrity endorsement tidak berpengaruh terhadap purchase intention, sedangkan variabel social media marketing serta brand image berpengaruh terhadap purchase intention.

As more entrepreneurs join the skincare industry in Indonesia, the skincare business competition will be even higher. Companies must make strategies in running their business, in order to compete in the market. This research aims to analyze the dimensions of celebrity endorsement, social media marketing, and brand image that most influence the purchase intention of Scarlett Whitening products and identify the characteristics of the respondents. This research sets a sample of 190 respondents who live in Jabodetabek as the population. The method of sampling technique was non-purposive sampling with its quota sampling type. The results of this research stated that the variable of celebrity endorsement had not an effect on purchase intention, while variables of social media marketing and brand image had an effect on purchase intention.