Pengaruh Ekuitas Merek terhadap Keputusan Pembelian Konsumen Susu Segar Greenfields

Abstract

Perkembangan industri susu di Indonesia sejalan dengan kebutuhan susu yang terus meningkat. Greenfields merupakan salah satu merek yang belum lama berada di industri dan berhasil menjadi market leader susu segar di Indonesia, namun belum dapat berada pada Top Brand Award. Penelitian bertujuan untuk mengidentifikasi karakteristik konsumen dan menganalisis pengaruh ekuitas merek terhadap keputusan pembelian konsumen susu segar Greenfields. Penelitian dilakukan di Jakarta. Jumlah sampel penelitian sebanyak 125 responden yang dianalisis menggunakan analisis deskriptif dan Structural Equation Modeling-Partial Least Square (SEM-PLS). Hasil penelitian menunjukkan karakteristik konsumen susu segar Greenfields mayoritas perempuan berusia 18–25 tahun, domisili di Jakarta Selatan, dengan pendidikan terakhir SMA/Sederajat. Konsumen mayoritas karyawan swasta berpenghasilan Rp5.000.001-Rp7.000.000 dan pengeluaran untuk konsumsi berkisar Rp500.000–Rp1.000.000 tiap bulan, dengan frekuensi konsumsi susu segar 1–5 kali tiap bulan. Analisis SEM-PLS menunjukkan ekuitas merek berpengaruh positif signifikan terhadap keputusan pembelian. Berdasarkan hasil, Greenfields dapat memperluas target pasar ke segmen anak-anak dan melakukan promosi lebih intensif.

The development dairy industry Indonesia is in line with the increasing demand for milk. Greenfields is a brand that has succeeded in becoming market leader for fresh milk in Indonesia, but not yet able to be in the Top Brand Award. The research aims to identify consumer characteristics and analyze the influence of brand equity on consumer purchasing decisions for Greenfields fresh milk. The research was conducted in Jakarta. The total research sample was 125 respondents, who were analyzed using descriptive analysis and Structural Equation Modeling-Partial Least Square (SEM-PLS). The results show characteristics consumers are mostly women aged 18–25 years, domiciled in South Jakarta, with a high school education. Majority of consumers are private employees with incomes from IDR 5,000,001-IDR 7,000,000 and expenditures on consumption from IDR 500,000-IDR 1,000,000 per month, with a frequency consuming fresh milk 1–5 times per month. SEM-PLS analysis shows that brand equity have a positive significant effect on purchasing decisions. Based on the results, Greenfields can expand its target market to children segmentation and carry out more intensive promotions.