Pengembangan dan Evaluasi E-Commerce menggunakan Software Usability Measurement Inventory

Abstract

Electronic commerce (E-Commerce) describes the buying, selling, and exchanging of products, services, and information via computer networks, including Internet. E-Commerce has important role in the world because it can helps resolving problems of online transactions process between sellers and buyers thus it will be resolving more efficient, faster, wider range of information, and ease of service provided will be able to provide benefits to all parties. In this research developed an e-commerce that supports the principles of usability. E-commerce application is developed using web engineering methods and implemented by using a Content Management Sytem (CMS). E-commerce application was tested by using Black Box Method and evaluated by using Software Usability Measurement Inventory (SUMI) questionnaires. The results of the questionnaire score in globally was 66.2 (> SUMI's standard is 50). Shows that e-commerce application is in compliance with the principles of usability in accordance with SUMI's standard.