Pengembangan Sistem Manajemen Automation Testing (SIMAT) Berbasis Web dengan Fitur Issue Management

Abstract

Penelitian ini dilatarbelakangi oleh belum terintegrasinya hasil pengujian otomatis dengan proses pencatatan dan tindak lanjut issue, sehingga unit Quality Assurance (QA) masih melakukan pelaporan secara terpisah. Penelitian ini bertujuan untuk mengembangkan fitur Issue Management pada Sistem Manajemen Automation Testing (SIMAT) berbasis web agar pengelolaan issue menjadi lebih terstruktur. Sistem dikembangkan menggunakan metode Extreme Programming (XP), dengan pengujian fungsional melalui Black Box Testing serta evaluasi kegunaan menggunakan System Usability Scale (SUS) yang melibatkan 10 responden dari unit Quality Assurance (QA) dan developer di departemen The Core. Hasil pengujian berdasarkan 21 skenario menunjukkan bahwa seluruh fungsi sistem telah berjalan sesuai kebutuhan dan mampu mendukung pengelolaan issue secara terintegrasi. Selain itu, sistem memperoleh nilai SUS sebesar 77 yang termasuk dalam kategori grade B dengan tingkat penerimaan yang baik, sehingga sistem dinilai memiliki kegunaan yang baik dan dapat diterima oleh pengguna.

This study is motivated by the lack of integration between automated testing results and the processes of issue recording and follow-up, causing the Quality Assurance (QA) unit to perform reporting separately. The study aims to develop an Issue Management feature within a web-based Automation Testing Management System (SIMAT) to enable more structured issue handling. The system was developed using the Extreme Programming (XP) method, with functional testing conducted through Black Box Testing and usability evaluation using the System Usability Scale (SUS), involving 10 respondents from the Quality Assurance (QA) unit and developers in the The Core department. The testing results, based on 21 scenarios, indicate that all system functions operate as expected and are able to support integrated issue management. Furthermore, the system achieved an SUS score of 77, which falls into grade B with an acceptable level of usability, indicating that the system has good usability and is well accepted by users.