Browsing Dissertations and Theses by Subject "E-CRM"
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Penerapan Electronic Customer Relationship Management(E-CRM) pada Aplikasi E-Commerce (Studi Kasus Toko Buku Online)
(2013)This study was conducted to analyze the implementation of Electronic Customer Relationship Management (E-CRM) towards existing e-commerce bookstore and analyze how to implement E-CRM to the e-commerce bookstore that will ...