| dc.description.abstract | In the future global era, the region of Asia-Pacific will become a second market of flight services after the Europe, Middle-East and Africa regions. One of the inflight services that must be concerned is the flight catering service. The business of flight catering service is very strategic and supports a flight company for increasing its competitiveness in the inflight services. The flight catering cannot be separated from the health problem and food safety. The development of flight catering industry needs the mature planning and preparations. Therefore, the flight catering must have the knowledge of menu planning, food selection, technology equipment, serving of sanitary food, well organization and cost control. In brief, flight catering industry needs technology However, it is not furnished with the humanware, infoware and the orgaware. The implementation of the technology management at the ACS Jakarta is successful due to some factors. These factors are: (1) the optimal usage of technoware; (2) the possession of human resources who have technical capability and a high level of management; (3) the use of optimal information along with the support of the integrated information system; (4) the complete organization structure, which can take on good management functions. Some policy alternatives for technology management development are: (1) The utilization of the present technoware. It can be done by recovering damaged equipment, replacing old equipment with new and more efficient management to compete well with other flight catering ones, as well as undertaking a companies. This study was conducted to: (1) review the more preferred and precise purimplementation of production technology management; chasing planning of the equip- (2) identify fac- ment in the future. tors that influ- (2) The performence the success ing of the educaof the imple- tion and training, mented technol- as well as, the deogy manage- velopment of hument; (3) provide man-ware in both alternatives for technical and technology de- management velopment. This . skills must be case study was concerned. Beperformed at the sides, the im- Aerowisata Ca- provements of tering Service Jakarta (ACS) the performance appraisal, the job specification, the produring January-February curement of complain records or the working performance 1998. The data were inspection as well as the stipulation of the job description analysed using the Science of Technological Management Information System method toward indicator of technology transformation and technology capability. Then the data were processed using the Minitab program while the testing of data used Mann- Whitney and Chi-Square methods. The results show that apparently the ACS company has already retained and control appropriately the technoware. should be done. (3) The optimization of the information management and utilization could be done by improving the present information system, the use of the integrated computer system, and the use of the Internet facilities. (4) The establishment of more complete organization structure, the building of a new kitchen, and the separation of meals uplift production are also important to do. | en |
