Pengaruh Service Convenience Dalam Bentuk ATM Drive Thru Terhadap Kepuasan Nasabah Bank BRI.

Abstract

Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. One of Service convenience is a strategy to improve customer satisfaction. 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The aims of The aims of The aims of The aims of The aims of The aims of this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research are to (1) identify respondents 's characteristics of BRI's customer this research 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This research was used binary logistic regression used SPSS version 21. Based of the results, characteristics of respondents who used drive thru ATM facilities Bogor Botanical dominated by men (55%), aged 26-35 (33%), private employees (45%), earning Rp. 3.000.000 - Rp. 6.000.000 (56%) and more widely used by pedestrians (45%). The most dominant independent variables affected customer satisfaction is a transaction convenience for direct and significant impact on customer satisfaction because it has a p-value < alpha 10%, as well as having the greatest odds ratio among other variables of 8,336.