Metode CHAID dan Korespondensi untuk Segmentasi Pasar dan Pemetaan Brand Image pada Beberapa Merek Kartu GSM.

Abstract

One of the comunication tools that are nesisity and supports our needs in this era is mobile phone or often called HP (Hand Phone). Therefore it increases the buiness competition between provider companies in Indonesia. Hence, producers will increase their efforts to conduct evaluation and innovation on their products. These efforts, include maintaning and/or increasing market segmentation and making good impression about their product to consumers. One of the analysis that can be used for evaluating market segmentation and measuring brand image measuring are CHAID and correspondence. CHAID show that there were two segments which are 15-25 years old and 26-35 years old. The consumers have an impressions which support CHAID results. The results indicate that IM3 has a ‘cheap conversation tariff’ impression, 3 (TRI) has a ‘for school childern’impression, XL has a ‘fast internet access’ impression, AXIS has a ‘inexpensive short message service’ impression, Simpati has a ‘for executive/proffesional’ impression, and AS has a ‘the modern simcard’ impression. In general, it can be said that people who are 15-25 years old prefer using XL, AXIS, and 3 (TRI) as their provider, meanwhile people who are 26-35 years old like using Simpati.