Development of the System of Performance Measurement partnership program in PCDP PT. Sucofindo, Jakarta

Abstract

The partnership program is a part of the activity in the Partnership and Community Development Program (PCDP) as a form of responsibility by revolving funds and part of its profits. Up to now, revolving fund of the partnerships program has reached IDR 18.17 trillion and is growing every year, So is need of good management and accurate performance measurement. Until now, the partnership program performance was measured by indicators of the effectiveness of distribution and level of collectibility loan repayment. There Indicators are still not able to describe the overall performance of the partnerships program, which may cause the dysfunction of organization, which may be detrimental to all. Therefore, a research was done to develop a performance measurement system partnerships program. Development was started by identifying stakeholders’ expectations, then analyzing the methods of ranking, classification, Logical Framework Analysis (LFA), suitability analysis, Analytical Hierarchy Process (AHP), Focus Group Discussion (FGD), and Objective Matrix (OMAX). Analysis has produced eight new indicators with the a weight and the maximum and minimum values which are made equal to a score of zero to 10. The hope was done by survey for stakeholder communities and small businesses with a sample of 30 respondents for each group stakeholder, while for stakeholders’ employees, management, and state ministries was done by census. Respondents selected purposively. The total value from the assessment are classified as follows: 0-200 very poor performance, 201-400 poor performance, 401-600 moderate performance, 601-800 good performance, and 801-1000 excellent performance. The new system of performance measurement was applied to assess the implementation of PCDP PT. Sucofindo Jakarta, which give the total value 639.9, as mentioned as good performance.