Efektivitas Merek dan Desain Kemasan dalam Membentuk Citra Produk di Serambi Botani, Botani Square, Bogor

Abstract

Serambi Botani outlet is under the supervision of Bogor Agricultural University that develops agricultural processed products with the same brand name called Serambi Botani.The aims of this research were to (1) identify consumer’s perception on brand elements and packaging design of Serambi Botani products; (2) identify consumer’s perception on image of Serambi Botani products, and (3) identify the relation between perception on the brand and packaging design, and image of Serambi Botani products. The study was carried out by using quantitative approach that supported by a qualitative approach using structured interviews by utilizing a questionnaire and deep interview. The result showed that brands and packaging positively influenced the image of the products. But, brand and packaging design are not suficiently effective to form product image of Serambi Botani because these factors were not exhibited good image in public.