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Aplikasi Mobile untuk Cross Selling pada Customer Relationship Management di Agroindustri Ban
(2013)
CRM activities are used to identify customer service needs in order to get more detail information. Good CRM could be implemented by applying it on a mobile-based application. This research was using Association Rules with ...
Analisis Tata Letak Produk Pada Pengelolaan Preferensi Pelanggan Koperasi Retail
(2013)
Minimart is one of the retail industry. Disadvantages of this industry is the lack of commitment and ease buyers to switch to a competitor. For that, we need the customer management or Customer Relationship Management ...