Browsing by Author "Indrawan, R Dikky"
Now showing items 1-4 of 4
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Analisis Faktor-Faktor yang Mempengaruhi Tingkat Loyalitas pada Pengguna Jasa Transportasi Maskapai Penerbangan (Studi Kasus di Kota Bogor, Jawa Barat)
Nurwahyudin, Wahid | Syamsun, Muhammad | Indrawan, R Dikky (2013)In Indonesia, Airline companies are rapidly growing, both low cost carrier full service carrier Airline. Hence, intense competition emerges and it forces every company must to know how to create a loyalty to the customers. ... -
Analisis Faktor-Faktor yang Mempengaruhi Tingkat Loyalitas Pelanggan Pada Pengguna Jasa Transportasi Travel Shuttle Service (Studi Kasus Di Kota Bekasi Barat)
Utomo, Aryo Putro | Syamsun, Muhammad | Indrawan, R Dikky (2013)Travel shuttle service’s transportation currently is one of the fastest growing transport vehicle. The competition is higher to reach customers. The companies have to understand the factors effected the customer loyalty. ... -
Analisis Faktor-Faktor yang Mempengaruhi Tingkat Loyalitas Pengguna Jasa Transportasi Bus DAMRI Jurusan Bandara (Studi Kasus di Kota Bogor, Jawa Barat)
Artanty, Dinda Mutiara | Syamsun, Muhammad | Indrawan, R Dikky (2013)DAMRI airport bus is one of the transportation service that growing every year. Higher competition in transportation services to the airport makes the companies need to improve their services to get customer. Therefore, ... -
Analisis Pengaruh Kualitas Jasa dan Fasilitas Perpustakaan terhadap Nilai, Kepuasan, dan Loyalitas Pengguna Perpustakaan
Putri, Pebrika Yudha | Syamsun, Muhammad | Indrawan, R Dikky (2014)Following scientific journal of “Improving Library User‟s Perceived Quality, Satisfication and Loyalty: An Integrated Measurement and Management System” by Anna Martensen dan Lars Gronholdt, this study showed user value, ...