dc.description.abstract | This research aimed to identify the characteristics of micro credit program customers based on the arrears and to analyze the influencing factors in BRI Ciampea, Bogor using regression analysis method. There were three characteristics used to analysis the factors influencing the arrears in BRI Ciampea, namely personal, business and credit characteristic. The first characteristic was personal characteristic including educational background variable, distance of the customers’ houses, number of families to support, and frequency of credit received. The second was business characteristic including business type variable, business experience, business asset, and business revenue. The third was credit characteristic including variable of credit acceptance period and credit utilization. Of ten variables, eight significantly influenced the arrears (α = 10%), i.e. educational background variable, distance of the customers’ houses, frequency of credit received, business type, business experience, business asset, business revenue, and credit utilization. BRI Ciampea should consider those influencing factors as a reference in distribuuting the credit to the customers. | id |