Pengaruh Pengetahuan Anti-Phishing, Internet Experience, Influence of Social Engineering, dan Phishing Awareness terhadap Security Concern pada Pengguna Online Banking

Abstract

Kejahatan phishing menjadi kejahatan cyber paling banyak terjadi di Indonesia pada tahun 2017-2022. Jenis kejahatan phishing yang banyak terjadi melalui web phishing. Tujuan penelitian ini adalah untuk menganalisis pengaruh pengetahuan anti-phishing, internet experience, influence of social engineering, dan phishing awareness terhadap security concern. Penelitian ini dilakukan dengan metode kuantitatif melalui survey online dan didukung oleh in-depth interview terhadap 6 responden. Sebanyak 207 responden sebagai contoh dalam penelitian dengan menggunakan teknik voluntary sampling. Analisis data dilakukan secara deskriptif dan SEM dengan bantuan aplikasi SPSS 26 dan LISREL 8.80. Berdasarkan hasil pengujian menunjukkan bahwa usia dan pekerjaan responden memiliki hubungan dengan pengetahuan anti-phishing. Pada internet experience memiliki hubungan dengan jenis kelamin dan domisili responden. Selain itu, pada influence of social engineering memiliki hubungan dengan domisili dan pendidikan responden. Pada security concern memiliki hubungan dengan usia dan pekerjaan responden. Selanjutnya, phishing awareness pada penelitian ini memiliki hubungan dengan usia, pekerjaan dan pemasukan responden. Hasil penelitian menunjukkan pengaruh yang positif signifikan antara pengetahuan anti-phishing dan internet experience terhadap phishing awareness. Selain itu, pengetahuan anti-phishing berpengaruh signifikan terhadap security concern. Hasil analisis selanjutnya, influence of social engineering tidak berpengaruh signifikan terhadap phishing awareness. Selain itu, internet experience tidak berpengaruh signifikan terhadap security concern.

Phishing crime became the most common cybercrime in Indonesia in 2017- 2022. Many types of phishing crimes occur through web phishing. The purpose of this research is to analyze the influence of anti-phishing knowledge, internet experience, influence of social engineering, and phishing awareness on security concerns. This research was conducted using quantitative methods through online surveys and supported by in-depth interviews with 6 respondents. A total of 207 respondents as an example in the study using voluntary sampling technique. Data analysis was carried out descriptively and SEM with the help of SPSS 26 and LISREL 8.80 applications. Based on the test results, it shows that the age and occupation of respondents have a relationship with anti-phishing knowledge. The internet experience has a relationship with the gender and domicile of the respondent. In addition, the influence of social engineering has a relationship with the domicile and education of the respondent. Security concern has a relationship with the age and occupation of respondents. Furthermore, phishing awareness in this study has a relationship with the age, occupation and income of respondents. The results showed a significant positive effect between anti-phishing knowledge and internet experience on phishing awareness. In addition, anti-phishing knowledge has a significant effect on security concern. The results of further analysis, the influence of social engineering has no significant effect on phishing awareness. In addition, internet experience has no significant effect on security concern.