Perancangan UI/UX pada Aplikasi Mobile Kawan Bercerita Berbasis Goal Directed Design

Abstract

Penelitian ini dilatarbelakangi oleh pentingnya menciptakan solusi digital yang responsif dan efisien untuk membantu korban kekerasan mendapatkan akses terhadap sumber daya, informasi, dan bantuan. Perancangan User Interface (UI) dan User Experience (UX) untuk aplikasi mobile Kawan Bercerita yang bertujuan untuk mengatasi masalah sosial seperti kekerasan dalam rumah tangga dan bullying melalui pendekatan Goal Directed Design (GDD). Metode GDD dipilih karena fokusnya pada pencapaian tujuan pengguna, melalui enam fase pengembangan yang mencakup research, modelling, requirements, framework, refinement, dan support. Hasil dari pengujian System Usability Scale (SUS) menunjukkan bahwa prototipe aplikasi ini memperoleh skor rata-rata 71,24. Hasil dari penelitian ini diharapkan dapat memberikan kontribusi signifikan terhadap literatur UI/UX dalam konteks aplikasi sosial dan memberikan rekomendasi pengembangan yang bermanfaat bagi platform Kawan Bercerita.

This research was motivated by the importance of creating responsive and efficient digital solutions to help victims of violence access resources, information, and assistance. The User Interface (UI) and User Experience (UX) design for the Kawan Bercerita mobile application aimed to address social issues such as domestic violence and bullying through a Goal Directed Design (GDD) approach. The GDD method was chosen due to its focus on achieving user goals, through six development phases including research, modeling, requirements, framework, refinement, and support. Results from the System Usability Scale (SUS) testing showed that the application prototype received an average score of 71.24. The results of this research were expected to make a significant contribution to the UI/UX literature in the context of social applications and provide useful development recommendations for the Kawan Bercerita platform.