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Pengaruh Mutu Pelayanan dan Kinerja Bank Terhadap Kepuasan Nasabah Bank Danamon Cabang Bogor
(Bogor Agricultural University (IPB), 2010)
The key of success of bank management is how the bank can win over the customer heart, and as a financial intermediary. The product, good and services must be given as customer desire and customer needs. Customer is the ...