Browsing by Author "Ciptarani, Diah Ayu"
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Penerapan sistem antrian model M/M/S dan analisis kepuasan nasabah pada Bank BRI KCP Batutulis Bogor
Ciptarani, Diah Ayu | Setiawan, Alim (2014)Queuing is a problem often faced by customers at a bank. The use of queuing models can assist bank management in designing queuing systems. The purpose of this study is to analyze the performance of a queuing system and ...